Sky Mobile Redesign

Client: Sky
Role: Senior UI

Bringing the My Account experience on to the Mobile Service pages.

All key journeys where tested in the in house UX lab giving valuable insight to how the end user perceived the brand.

We simplified the brand language and created shorter customer journeys by exposing all SIMs giving the user quicker access to their multiple accounts, and surfacing billing and important account time sensitive information such as remaining data and Piggybank balance.